coverage ratio NAB 'a long way from doing the right thing', says Ken Henry | 7.30

NAB chairman Ken Henry and chief executive Andrew Thorburn have resigned in the wake of criticism from royal commissioner Kenneth Hayne.

In the banking royal commission's final report, Mr Hayne said he had doubts that NAB had learned from its past mistakes, and criticised Mr Thorburn's characterisation of the fees-for-no-service scandal as "nothing more than carelessness".

Dr Henry tells 7.30 that he and Mr Thorburn are "deeply sorry".

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coverage ratio NAB 'a long way from doing the right thing', says Ken Henry | 7.30
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